Frequently Asked Questions

Yes, our Pixy plan is free forever. To prevent spam and ensure the service is used by genuine learners, we require a one-time, non-refundable ₹1 verification charge. There are no other hidden costs or monthly fees. We sustain this initiative through optional paid upgrades for users who need more resources.

The main requirements are a valid email address for signup and the ability to complete the one-time ₹1 verification. This helps us maintain a high-quality service for all genuine users.

The free Pixy plan is designed for a single website, perfect for your first project or portfolio. If you need to host multiple websites, our affordable Neu or Algon plans offer increased resources and multi-site support.

We support a wide range of web technologies including the latest versions of PHP, HTML, CSS, and JavaScript. Our free plan includes a one-click installer for WordPress. Please note that a database is required for many applications like WordPress, which is available on our paid plans (Neu and Algon).

No, never! We are committed to providing a clean and professional hosting environment. We will never place any ads, banners, or forced links on your website, even on the free plan.

Yes, you can! You can easily connect your own custom domain name (purchased from any registrar) to your HostMaji account by updating your nameservers. We also offer free subdomains if you don't have a domain yet.

Our free Pixy plan includes access to our 24/7 community support forums and a comprehensive knowledge base. Here, you can find answers, tutorials, and get help from fellow users and HostMaji team members. Paid plans offer dedicated email and priority support.

SoftPanel Pro is our modern and intuitive web hosting control panel. It's beneficial because it simplifies website management (files, emails, SSL, etc.) with a user-friendly interface, allowing you to focus on learning and building, not complex server administration.

We take security seriously. Our servers are regularly maintained and secured. For extra peace of mind, our paid plans offer on-demand backup features. We always recommend implementing your own website security best practices, like using strong passwords and security plugins for WordPress.

No, the free Pixy plan does not include database hosting. It is designed for static websites and projects that don't require a database. Our affordable paid plans, Neu and Algon, include multiple databases for your dynamic websites and applications.

Account activation is usually instant upon successful signup, email confirmation, and completion of the one-time verification. You'll receive your login details shortly after, allowing you to start building your website right away.

Yes, our hosting environment fully supports PHP, allowing you to deploy and run your custom PHP applications. You can manage your PHP versions and settings through SoftPanel Pro, though any application requiring a database will need a paid plan.

You can easily reset your SoftPanel Pro password through your main HostMaji client area dashboard. If you encounter any issues, our support team can assist you with the password reset process.